The restaurant company has built a network of suppliers that are “ready to flex with us” if disruption strikes, Chief Supply Chain Officer Eric Craft said.
The restaurant company has built a network of suppliers that are “ready to flex with us” if disruption strikes, Chief Supply Chain Officer Eric Craft said.
In context
- Topic: Supply Chain y Logística — Cadena de suministro, distribución, inventarios y visibilidad.
- Source: Supply Chain Dive
- Published: 14/10/2026
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Why it matters
In logistics, technology pays off when it reduces uncertainty, not when it reduces paperwork. Knowing where the cargo is helps little if nothing different can be done anyway; what matters is knowing early enough to change the decision.
I separate the information problem from the decision problem. Often the data was available and nobody had authority to act without escalating three levels. Putting a system on top of that only makes the delay better documented.
What usually goes wrong
Where it usually breaks is inventory data quality. The system says one figure and the warehouse holds another, and everything gets planned on that difference. No visibility project helps if the starting number is wrong; it only makes the error travel faster and reach further.
What to watch
- Whether there is visibility beyond the direct supplier, which is where the surprises are.
- Which decisions can be made with the information available and who has authority to make them.
- How it hits transport costs and lead times, which move fast in this region.
How I read this entry
What I would do is translate this into days of operation. Not into percentages or dollars first, but into how many days the business can keep shipping if this piece fails. Everyone at the table understands that number, and it orders priorities without argument.
This entry is an excerpt from the original source, selected by the site radar. The commentary above is the site's own and does not belong to the cited publisher.
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Living through this in your own team?
Open the chat and tell me how you're handling it. I'm interested in comparing notes.
